Support Center

I Won! Now What?

Once you have won, and are paying by credit card or PayPal, you don’t have to do anything!*

Your payment method on file will be charged automatically for the winning bid amount, delivery fee, sales tax, and a payment processing fee if applicable.

We usually collect payment within 24 business hours after the close of auction. When your order is shipped, you will receive a follow-up notification with your tracking number. If you selected Pick-Up, you will receive a notification letting you know when to get your product.

If payment declines, you will have 3 calendar days to correct the billing error. If payment is not secured within that time-frame, the order will be cancelled.

*Orders totaling $5000.00 or more must be paid by wire transfer only within 72 hours after the close of auction. In these instances, the winner will be notified by email with further instructions.
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