Upon payment completion, the winning bidder will receive a payment confirmation email. To ensure timely pick up and avoid potential storage fees, we strongly suggest the winning bidder contact the facility to schedule an appointment to pick up as soon as possible after payment is completed.
The following applies to assets located at the KenBen Industries Ltd. location:
Important Pick-Up Times
Monday-Friday 9am-5pm (Business days)
If the winning bidder lives within 50 miles of Times Square, NY: The vehicle must be picked up within 2 business days of payment or additional storage fees will be charged at the time of pickup at $25 per day for vehicles less than 11,000 pounds GVWR, and $50 per day for vehicles greater than 11,000 pounds GVWR.
If the winning bidder lives outside of 50 miles of Times Square, NY: The vehicle must be picked up within 3 business days of payment or additional storage fees will be charged at the time of pickup at $25 per day for vehicles less than 11,000 pounds GVWR, and $50 per day for vehicles greater than 11,000 pounds GVWR.
The 50 miles will be based upon the address shown on the buyer's valid driver's license. Buyer’s driver’s license will be used to determine distance from Time Square (i.e. – If you receive this at 8 am or 10 pm on a Monday and you live 60 miles from Times Square, you may pick up the vehicle by 5 pm on Thursday without paying any storage fees).
Saturday and Sunday do not count as business days, however the towing company storing your vehicle can make your vehicle available for pickup on weekends for an additional fee. Please contact the towing company for information on this fee. Otherwise, you may pick up your vehicle on the next business day.
The winning bidder must have a picture ID at time of pickup or the pickup designee must have picture ID and a letter from winning bidder allowing the designee to pick up vehicle. The letter must contain a copy of the winning bidders driver’s license. If the buyer is designating someone other than themselves to pick up, certain requirements may apply. For more information please see THIS ARTICLE.