Support Center


  • Shipping Guidelines endeavors to process and ship orders by the end of the 2nd business day following purchase an...

  • Customer Pick-Up Policy

    Items designated as "Customer Pick-up Only" will require pickup from the Processing Center specified by Proper...

  • How Much Does Shipping Cost?

    To see how much it costs to ship an item, click on the Delivery Options tab in the auction listing. The Delive...

  • Address Book

    To update your address or add an alternate delivery address, please follow the instructions below. Sign In ...

  • Adding a New Address

    You may add alternate addresses to your Address Book in your account. Please log into your account and follow ...

  • Address Changes

    You may add an address or update your address information in your account at any time, however please note tha...

  • Shipping to Alternate Addresses

    Your profile allows for multiple address entries. When participating in an auction – on the B...

  • Combined Shipping will try to combine orders for shipment when possible. Combined shipment of orders is a court...

  • Dimensional Weight

    If shipping is available on an item, a weight will be listed in the description and the fee will be disclosed ...

  • Loss or Damage During Shipment

    The shipping process may occasionally result in package loss or damage to an item. Please contact customersup...
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