Many items auctioned by on the website derive from law enforcement and other governmental agencies. Typically seized, forfeited, or found, you should consider such items "used" unless otherwise noted.

A description and picture accompany each auction listing. Any such description represents’s good faith opinion of the condition or other characteristics and properties of the product, based upon a visual inspection and such other activities deemed appropriate by While endeavors to accurately describe and portray the product, such assessment is subjective in nature and’s opinion concerning the condition or other characteristics and properties of product is not a representation or warranty. does not own or use the vast majority of goods auctioned, and as such cannot supply the type of information one might expect from a manufacturer or owner. Accordingly, an assessment by the purchaser or any third party of the condition of product may not match’s opinion.

Do not make assumptions regarding any features, functionality or additional parts not pictured or described. In addition, note that the original manufacturers as well as warranties for all product listed for auction may be considered old or out-of-date and therefore no longer supported. We cannot accept return requests in these occurrences.

We are unable to authorize returns or warrant third party repair on items under any circumstances. As such, if you have received product that is not in working or physical condition as described, we advise you to contact for resolution. WILL NOT reimburse the buyer for ANY costs associated with repairs or modification of product from condition in which it was originally received.

All communications related to any product purchased in a transaction must be directed to and not the manufacturer of the item.

* The above terms may be applied to Merchant Seller product and owned product.