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PropertyRoom.com
PropertyRoom.com COVID-19 Response
1
PropertyRoom.com COVID-19 Response
Return Policy
5
Origin and Condition of Items
Your Responsibility
Order Cancellations
Return Goods Authorization (RGA) Rules
How Do I Request A Return?
Bidding
28
Types Of Auctions
Reserve Price Auctions
Mega Auctions
Fixed Price Auctions
Bid To Be Approved Auctions
See all 28 articles
Getting Started
13
Free Account
Registration
Registration Verified Email
Updating Your Account
Ready, Set, Bid!
See all 13 articles
Payment
18
Registering Payment Information
Payment Authorization Fee
How Do I Pay?
Payment Error
Can you process my payment over the phone?
See all 18 articles
Your Account
8
Changing Your User Name
Changing Your Password
Password Reset
Bid History / My Items
Preferences
See all 8 articles
Shipping
13
Shipping Guidelines
Customer Pick-Up Policy
Can I have someone pick up my items for me?
How Much Does Shipping Cost?
Address Book
See all 13 articles
Buying
12
I Won! Now What?
Payment and Address Verification
Wire Transfer Payment Requirements
Can you hold my order if it declines payment?
Customer Pick-Up Policy
See all 12 articles
Auctions for Vehicles and Heavy Equipment
11
Pick-Up Rules for Vehicles and Heavy Equipment
How do I pay?
Vehicle Pick Up Times
Can I have someone pick up my vehicle or heavy equipment for me?
Storage Fees
See all 11 articles
User Agreement
27
Acceptance Of Terms
Amendments To The User Agreement
Modifications To Or Terms Of Service
Registered Users
Your Information
See all 27 articles
Privacy Policy
11
What personal information is collected?
Who is collecting the information?
How is your personal information used?
With whom may your personal information be shared?
What are cookies and how are they used?
See all 11 articles
Intellectual Policy
3
Intellectual Property Policy
Removal of Infringing Content In A Listing
Removal Of Auctions For Prohibited Product
Reseller Program
4
What is the PropertyRoom.com Reseller Program?
What is a Resale Certificate and how do I get one?
How do I enroll?
How do I Stay Qualified?
International Auctions and Bidding
6
What bidders are allowed to participate in auctions on PropertyRoom.com
What forms of payment are accepted from bidders from Canada or Mexico?
Payment Options for Vehicles and Heavy Industrial Equipment
I would like to, or am required to, pay for my Vehicle or Heavy Industrial Equipment asset via wire transfer. How do I process payment for my winning bid?
Wire Transfers: Sale completion for Vehicle and Heavy Industrial Equipment auctions requiring payment via wire transfer
See all 6 articles
Partner Auctions
6
What are Firearms Auction Services?
Do you auction/sell Firearms on PropertyRoom.com?
Where do the Firearms from your law enforcement clients go to auction?
Where do the Firearms come from?
What happens to the proceeds that the law enforcement agencies get from Firearms auctions?
See all 6 articles