Order Cancellations

PropertyRoom.com endeavors to provide a fair marketplace for all buyers and typically does not cancel sales. In the event an order needs to be cancelled due to typographical bid error, duplicate purchase, unauthorized sale, or buyer’s remorse, such requests will be handled as a discretionary return in which a 15% restocking fee will apply. Orders that have already shipped cannot be cancelled.

To initiate an Order Cancellation or Return Goods Authorization (RGA) request, you must seek written approval by using the Contact Us form or contacting via direct email at CustomerSupport@PropertyRoom.com

* The above terms may be applied to Merchant Seller product and PropertyRoom.com owned product.