In an effort to provide a consistently high level of service and satisfaction to our shoppers, PropertyRoom.com requests that our Merchants adhere to the following shipment and return standards:

1. Publish shipping methods and costs in each item listing.

2. Ship items within 2 business days of the order date.

3. Upload ship notification and tracking information within one business day of shipment.

4. If item does not ship within 5 business days of order date, comply with a buyer request for full refund.

5. Publish, or link to, a Merchant-specific return policy in each item listing.

PROPERTYROOM.COM IS NOT RESPONSIBLE FOR THE SHIPMENT OR RETURN OF ANY ITEM PURCHASED THROUGH THE WEBSITE FROM ANY MERCHANT. YOUR EXCLUSIVE REMEDY AND SOLE RECOURSE WITH RESPECT TO SUCH ITEMS IS TO FILE A CLAIM WITH SUCH MERCHANT IN ACCORDANCE WITH THE TERMS AND CONDITIONS SET FORTH BY SUCH MERCHANT IN THE SPECIFIC ITEM LISTING DETAIL.