The variety of product offered on PropertyRoom.com ranges from New condition to Untested and sold As-Is. The condition ratings for each auction listing is provided in the item's description. Below is a 'key' to how product is rated based on its condition:
| Condition | Description |
| NEW | Item is sealed in its original packaging. Note: "New" does not necessarily mean that the item is the most current model. |
| EXCELLENT | Virtually unused or unblemished. |
| VERY GOOD | Minimal wear and/or minimal blemishes |
| GOOD | Moderate wear and/or moderate blemishes. |
| FAIR | Significant wear and/or significant blemishes. |
| POOR | Serious wear and/or serious damage. May be non-functional. |
| UNTESTED | Functionality has not been tested. All items with this condition are sold "As Is". |
Note:
Items will be placed in the lowest condition category that describes one or more of their characteristics. Please bid carefully: PropertyRoom.com can not allow return or credit of the following items under any circumstances:
- Any item with a condition rating of "Fair," "Poor" or "Untested".
- Trading/Sports cards, coins and other "loose" collectables.
For any approved returns that are not within these guidelines a 15% restocking fee may apply.