Buying

I Won! Now What?
Once you have won, and are paying by credit card or PayPal, you don’t have to do anything!* Your payment method on file will be charged automatically for ...
Fri, 27 Sep, 2019 at 9:10 AM
Payment and Address Verification
PropertyRoom.com is committed to ensuring your sensitive payment information is safe and secure. As such, PropertyRoom.com is unable to ship product to an a...
Thu, 3 Oct, 2019 at 5:05 PM
Wire Transfers: Orders Totaling $5000.00 or More
When an order totals $5000.00 or more, the only form of payment accepted is Wire Transfer. Payment instructions for wire transfers are emailed to the winnin...
Thu, 3 Oct, 2019 at 5:07 PM
Can you hold my order if it declines payment?
No. At this time, PropertyRoom.com does not extend order holds in the event payment declines. When payment declines, the customer is contacted via email...
Thu, 3 Oct, 2019 at 5:08 PM
Customer Pick-Up Policy
Items designated as "Customer Pick-up Only" will require pickup from the Processing Center specified by PropertyRoom.com. Unless otherwise specifi...
Fri, 29 May, 2020 at 6:01 PM
Do I Have To Pay Sales Tax?
Yes. Items sold by PropertyRoom.com on behalf of our clients and shipped to certain states are subject to sales tax. How Sales Tax Is Calculated: If a...
Fri, 27 Sep, 2019 at 9:11 AM
Marketplace Tax Collection
Marketplace Tax Collection   WHAT IS A MARKETPLACE FACILITATOR? A Marketplace Facilitator is a marketplace that contracts with third party sellers/mer...
Fri, 27 Dec, 2019 at 11:36 AM
What happens if I don’t pick-up my order?
If you selected pick-up on order and you don't pick it up, the order will be considered forfeited. Please be aware that PropertyRoom.com does not issue...
Thu, 3 Oct, 2019 at 5:11 PM
When Will I Receive My Product?
Orders are shipped to the address chosen at the time of bidding. Unless specifically stated in the auction listing, orders are usually shipped by the end of ...
Fri, 27 Sep, 2019 at 9:11 AM
How Do I Locate My Order ID?
To locate your order ID, hover over your name in the upper right corner and select My Activity  Use the drop down to view Items Won. You may also select h...
Fri, 27 Sep, 2019 at 9:12 AM