Payment

I won, but you charged the wrong payment method. Why?
When bidding, your payment method “locks” into the auction from the moment your first bid was submitted. Doing so indicates you authorize use of that payment...
Fri, 27 Sep, 2019 at 9:12 AM
If payment declines, will that automatically cancel the order?
No. If payment declines, PropertyRoom.com will attempt to charge for the declined order automatically prior to cancellation. If you need assistance on an or...
Mon, 27 Apr, 2020 at 3:29 PM
My order declined. Can you run the charge on my new payment method?
No. For your security, your new payment method is encrypted in your account and we do not have access to it. You will need to correct the billing error from...
Mon, 30 Sep, 2019 at 5:44 PM
Bid Deposits
Some auctions will require a bid deposit in order to participate in the bidding process. Bid deposits are payable by Wire Transfer only. For such auctions, ...
Mon, 30 Sep, 2019 at 5:45 PM
Wire Transfers: Sale Completion For Auctions Requiring Bid Deposits
At the conclusion of an auction that required a bid deposit, the winner will receive instructions via email on sale completion. Payment for auctions requiri...
Mon, 30 Sep, 2019 at 5:45 PM
Vehicles and Heavy Equipment Payments
Total sale amounts for vehicles and heavy equipment auctions $5,000.00 or more must be paid via Wire Transfer. Payment must be made in full within 72 hours ...
Thu, 3 Oct, 2019 at 3:48 PM
I received Wire Transfer instructions. Do you accept ACH or Direct Deposit Payment?
No. At this time we do not accept payment via ACH or direct deposit. If the order total is $5000.00 or more and you received wire transfer instructions, paym...
Fri, 27 Sep, 2019 at 9:12 AM
When can I update my payment info?
You can update your payment information at any time! Sign into your PropertyRoom.com account with your user name and password. Once logged in, hover over you...
Fri, 27 Sep, 2019 at 9:12 AM