If you need to return an item, please contact customersupport@propertyroom.com within 10 business days of product receipt and include the following information:


1.)   Your Order ID, Item Number, or Listing ID

2.)   Detail on why you need to return the item



Once you have submitted your request, please allow 1-2 business days for a response.




For more details on our Return Policy, please refer to the following articles:



Origin and Condition of Items

Your Responsibility

Return Goods Authorization (RGA) Rules